Disturbance in some of our services
Feb 23, 10:58 CETResolved - This incident has been resolved.Feb 23, 10:20 CETIdentified - Currently we are experiencing issue with Live video in the US East region.
View ArticleDevice Management RDS Version update
THIS IS A SCHEDULED EVENT Mar 7, 10:00 - 10:20 CETMar 4, 07:25 CETScheduled - We are planning the update of Device Management RDS database.During the downtime, customers in ADMX might not see the...
View ArticleWe are experiencing issues with ADMX user and identity management
Mar 5, 18:23 CETIdentified - Due to ongoing deployment of updates, customers may experience a temporary disturbance on the users and roles management services across our solutions. When managing users...
View ArticleDisturbance in some of our services
Apr 12, 17:58 CESTResolved - This incident has been resolved.Apr 12, 15:46 CESTUpdate - We are continuing to investigate this issue.Apr 12, 10:10 CESTUpdate - We are continuing to investigate this...
View ArticleProblem with ACS Pro
May 3, 09:44 CESTResolved - We acknowledge the initial communication about the incident affecting AXIS Camera Station Pro, (Register system). It turned out to be less severe than first thought. We...
View ArticleAXIS Store Reporter - Maintenance
May 6, 12:30 CESTCompleted - The scheduled maintenance has been completed.May 6, 08:30 CESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 3,...
View ArticleCloud Connect issues
May 30, 00:49 CESTResolved - The issue has been resolved.May 29, 23:48 CESTIdentified - We are experiencing problems with device onboarding in Cloud Connect. The problem is confirmed and we will...
View ArticleDisturbance in some of our services
Jun 11, 16:08 CESTResolved - The incident has been resolved.Jun 11, 15:15 CESTIdentified - We are experiencing intermittent issues with some of our services. Our engineers is investigating the impact...
View ArticleBody Worn Live issues
Jul 30, 16:36 CESTResolved - This incident has been resolved.Jul 30, 15:17 CESTUpdate - We are continuing to investigate this issue.Jul 30, 15:16 CESTInvestigating - Since 14:00 (GMT+2) Body Worn Live...
View ArticleSystem Health Monitoring false positives
Aug 15, 11:12 CESTResolved - This incident has been resolved.Jul 29, 21:24 CESTIdentified - Notifications are producing false-positive results. We apologize for the inconvenience and are working on...
View ArticleService AXIS Cloud Connect / Device Onboarding
THIS IS A SCHEDULED EVENT Aug 26, 10:00 - 10:10 CESTAug 23, 14:40 CESTScheduled - Planned maintenance 2024-08-26 08:00 UTC. Partial outage may occur. Expected max. downtime 10 minutes.
View ArticleAxis Cloud Connect 2024-09-02 08:00 UTC
THIS IS A SCHEDULED EVENT Sep 2, 10:00 - 11:00 CESTAug 28, 15:54 CESTScheduled - We are performing scheduled maintenance on AXIS Cloud Connect and the website may become inaccessible at times during...
View ArticleAxis.com is currently experiencing some disturbances - some pages are...
Sep 6, 12:52 CESTResolved - This incident has been resolved.Sep 6, 09:30 CESTInvestigating - We are currently investigating this issue.
View ArticlePartial outage of AXIS Cloud Connect: Device Onboarding
Sep 9, 09:40 CESTResolved - This incident has been resolved.Sep 9, 08:39 CESTIdentified - We are experiencing issues with our service deploying ACAPs, problems may occur during the onboarding.The issue...
View ArticlePlanned maintenance of License System
THIS IS A SCHEDULED EVENT Sep 16, 08:00 - 12:00 CESTSep 12, 10:53 CESTScheduled - There will be ongoing maintenance on Monday, 16/9 starting from 08:00 CET to 12:00 CET.We are not expecting any...
View ArticleService AXIS Cloud Connect / Device Onboarding
Oct 3, 10:25 CESTResolved - This incident has been resolved.Oct 2, 16:52 CESTIdentified - Planned maintenance 3/10 08.00 UTCPartial outage may occur.Expected time to completion : ~ 10 minutes.
View ArticleAxis Cloud Services
Oct 4, 17:33 CESTResolved - This incident has been resolved.Oct 4, 17:14 CESTUpdate - We are continuing to work on a fix for this issue.Oct 4, 17:03 CESTUpdate - The issue with Axis Body Worn Live has...
View ArticleAXIS Device Manager Extend
Oct 8, 08:33 CESTResolved - This incident has been resolved.Oct 8, 07:28 CESTIdentified - We are currently experiencing issues with firmware upgrades.
View ArticleAXIS Companion
Oct 9, 16:34 CESTResolved - This incident has been resolved.Oct 9, 13:51 CESTIdentified - We are currently experiencing issues with Creating Sites
View ArticleScheduled Maintenance Alert
Oct 12, 12:00 CESTCompleted - The scheduled maintenance has been completed.Oct 12, 08:00 CESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 12,...
View ArticleAXIS Store Reporter
Oct 18, 11:04 CESTResolved - Maintenance (2024-10-17 09:00-12:00 CET) went as planned
View ArticleIntermittent connection issues with Secure Remote Access
Oct 23, 00:17 CESTResolved - This incident has been resolved.Oct 22, 23:15 CESTInvestigating - We are currently experiencing intermittent connection issues with Secure Remote Access for AXIS Camera...
View ArticleIssues with login.
Oct 28, 20:16 CETResolved - This incident has been resolved.Oct 28, 19:54 CETIdentified - We have identified the issue and it will soon be possible to login to our services again.Oct 28, 19:28...
View ArticleScheduled maintenance on Cloud Connect
Oct 29, 11:30 CETCompleted - The scheduled maintenance has been completed.Oct 29, 10:30 CETIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 29,...
View ArticleScheduled maintenance
THIS IS A SCHEDULED EVENT Nov 9, 09:00 - 13:00 CETOct 31, 12:06 CETUpdate - We will be undergoing scheduled maintenance during this time.Oct 31, 12:05 CETUpdate - We will be undergoing scheduled...
View Article